Fast, Accurate Reporting That Sets Every Claim on The Right Path
Cavalry Claims Services operates a
24/7/365 FNOL service.
Our team is comprised of expert handlers, with experience across all types of FNOL, trained in liability to ensure the claims journey starts on the right foot.
A Tailored Approach
The CCS approach is fully flexible and tailored to your operational needs and customer requirements.
Tailoring our approach to suit your individual needs allows us to validate claims and individual risks are addressed efficiently and effectively.
This flexibility translates into the way we communicate with all parties throughout the duration of the claim process – providing regular reporting and risk analysis ensuring transparency and tracked communications.
Nationwide Coverage
We partner with a trusted roadside agent to provide round the clock support to your policyholders.
Thanks to our network of recovery partners, we keep your customers safe and supported in the event of an incident.
This 24/7/365 service allows CCS to transport the vehicle involved to safe storage before uplifting to a repairer or designated salvage agent within 24 hours.
Day 1 Total Loss Identification and Reserving Accuracy
Our process utilises the Damage Assessment Tool to achieve 96% accuracy from day 1.
Enhanced by machine self-learning and live data, our FNOL handlers confidently instruct our recovery network or direct to our salvage agents , setting your customer’s journey on the right path within minutes of reporting their claim.
