Claims Services – Cavalry Claims

Claims Services

UK & Ireland

Tailored advanced technological claims services delivered with Honesty, Integrity andTransparency to suit your needs.

Cavalry Claims Services delivers end-to-end claims solution designed to protect ourclients, reduce operational pressures, and improve customer outcomes.

Our UK-based team provides fast, accurate, and dependable claims handling acrossevery key stage of the process.

UK & Ireland

Tailored advanced technological claims services delivered with Honesty, Integrity andTransparency to suit your needs.

Cavalry Claims Services delivers end-to-end claims solution designed to protect ourclients, reduce operational pressures, and improve customer outcomes.

Our UK-based team provides fast, accurate, and dependable claims handling acrossevery key stage of the process.

Our Customers

Insurers

Our innovative and streamlined claims process will improve underwriting performance and indemnity spend. We acknowledge and understand the challenges of which policyholders and respective stakeholders can bring.

FIND OUT MORE

MGA's

With a wealth of experience (and a proven track record) our team are uniquely placed to offer you both the assurances of a 'safe pair of hands', and a fresh, dedicated, and dynamic approach tailored around your needs.

FIND OUT MORE

Fleet

Our specialist team prides itself on handling a comprehensive range of claims, including motor insurance, hazardous goods, and non-conventional policies. Each client is supported by their own dedicated team of experts, ensuring effective service tailored to you.

FIND OUT MORE

Lloyds Market

Delivering proactive claims management solutions to ensure accurate and timely decisions. Our robust financial reserving solution guarantees at day one on 96% of our claims. We manage your loss fund with integrity and transparency.

FIND OUT MORE

Our Services

First Notification of Loss

Fast, accurate reporting that sets every claim on the right path. Our dedicated FNOL service ensures that every incident is captured clearly, efficiently and compliantly from the outset.

LEARN MORE ABOUT FNOL WITH CCS HERE

Total Loss

Our fully automated Total Loss Settlement process allows us to settle total losses efficiently – often within 3 working days of notification for your customers.

EXPLORE OUR EXPERT TOTAL LOSS SOLUTIONS HERE

Repair Management

Coordinating every aspect of the repair process, ensuring vehicles are assessed, authorised, and restored efficiently. We work to a 24-hour SLA for all repair correspondence and partner exclusively with approved bodyshops, managing communication throughout, and maintaining strict cost control to avoid delays and unnecessary spend.

FIND OUT MORE ABOUT OUR REPAIR NETWORK HERE

Third Party Capture

Intervening on 90% of all opportunities presented – providing unparalleled savings for our customers. Through monitoring live hire, diarising and chasing repairers, we pair innovative tech with creative solutions to keep your indemnity spend to a minimum.

LOWER YOUR INDEMNITY WITH CSS TODAY

Personal Injury Claims Handling

Personal injury claims will be managed by our dedicated and skilled team of expert handlers, as referred within our senior teams individual Bio, you will see an extensive, wide and vastly experienced team having dealt with claims in Scotland, Northern Ireland and the Republic of Ireland previously.

Our team are well versed to the demands of the strict time frames and requirements to settle claims within the portal, assisted further by our claims system with the built-in automated workflow to ensure minimal claimant cost.

Our Personal injury team will use the JC guidelines as well as the OIC Tariff, in addition to considering economical cost implications to achieve a reasonable settlement with the claimant.

CCS’s approach to individual firms and claimant behaviours can be tailored to suit your needs and we would look to agree specific authority limits for settling claims outside of the JC guidelines to keep costs to a minimum.

Your Business, Our Priority

Data-Driven Decisions.

Harness the power of data to make intelligent decisions and risk manage. Our self-serve MI solutions enable early identification of trends and real time analysis,leading to data-driven success by reducing claims lifecycle and indemnity spend.

Your Business, Our Priority

Fraud

Identification/Triage

Our experienced handlers are experts in identifying fraud and use key indicator forms to assist identify fraud.

Our Key Indicator Forms can be tailored to the specific requirements of our clients, and we regularly review these based on market trends and insights from our legal partners. The team regularly attend seminars and conferences to improve their knowledge and fraud handling capabilities.

If CCS are successful, we would recommend a collaborative approach and offer our recommendations to be agreed and implemented on the account to identify those areas you see as key.