Our Services
Cavalry Claims Services delivers end-to-end claims support designed to protect our clients, reduce operational pressures, and improve customer outcomes.
Our UK-based team provides fast, accurate, and dependable claims handling across every key stage of the process.
First Notification of Loss
First Notification of Loss
Total Loss
Total Loss
Repair Management
Repair Management
Third Party Capture
Third Party Capture
Personal Injury Claims Handling
Personal injury claims will be managed by our dedicated and skilled team of expert handlers, as referred within our senior teams individual Bio, you will see an extensive, wide and vastly experienced team having dealt with claims in Scotland, Northern Ireland and the Republic of Ireland previously.
Our team are well versed to the demands of the strict time frames and requirements to settle claims within the portal, assisted further by our claims system with the built-in automated workflow to ensure minimal claimant cost.
Our Personal injury team will use the JC guidelines as well as the OIC Tariff, in addition to considering economical cost implications to achieve a reasonable settlement with the claimant.
CCS’s approach to individual firms and claimant behaviours can be tailored to suit your needs and we would look to agree specific authority limits for settling claims outside of the JC guidelines to keep costs to a minimum.
Large and Complex Handling
Our Senior Technical Claims Handler, Darren Fosker, has previously held Large Loss and Technical Claims Manager roles.
Darren was handling claims over and above £750K when managing large loss and complex matters on behalf of a Fleet business. Darren would liaise directly with claimant solicitors, medical experts and counsel to mitigate costs and spend. CCS have existing relationships with personal injury defence solicitors, and should we be successful, we would be happy to agree options with you.
In addition to Darren, we are in a strong position to recruit a highly experienced catastrophic loss handler to ensure we have sufficient resource should we receive any catastrophic losses.
Fraud
Identification/Triage
Our experienced handlers are experts in identifying fraud and use key indicator forms to assist identify fraud.
Our Key Indicator Forms can be tailored to the specific requirements of our clients, and we regularly review these based on market trends and insights from our legal partners. The team regularly attend seminars and conferences to improve their knowledge and fraud handling capabilities.
If CCS are successful, we would recommend a collaborative approach and offer our recommendations to be agreed and implemented on the account to identify those areas you see as key.